Veterinary Service Representative
--R Veterinary at Columbia--
The Veterinary Service Representative (VSR) serves as the first point of contact for clients and plays a vital role in creating a positive and professional experience within the clinic. This position is responsible for managing front desk operations, coordinating appointments, handling client communications, and supporting overall clinic workflow.
Responsibilities
- Greet clients and patients in a friendly and professional manner
- Answer incoming calls, emails, and online inquiries promptly
- Provide accurate information regarding services, scheduling, and policies
- Ensure a welcoming and compassionate environment for all clients
Requirements
- High school diploma or equivalent required
- Prior experience in customer service, reception, or administrative roles preferred
- Experience in a veterinary or medical office is a strong plus
- Basic computer proficiency (email, scheduling systems, EMR/CRM platforms)
Physical Requirements
- Ability to sit or stand for extended periods
- Occasional interaction with animals in the front office
- Comfortable working in a busy, sometimes high-stress environment
What's great in the job?
- Health insurance available after 90 days for full-time employees
- Employee discounts on veterinary services and products
- Additional benefits available after one year of full-time employment
- Competitive Pay